Companies are frustrated with applications that expect them to conform to the software, rather than having the software conform to the way their business works. The good news is that one of the major strategy changes occurring in the industry is the move toward vertical CRM applications.

   
  Vertical CRM Applications - CRM for the "Real World" (The Aberdeen Group)  
 
 
 
Our Technology

Leveraging an integrated suite of award winning technology-enabled services and enterprise software applications, SatisFusion steps in and enables manufacturers to deliver a superior consumer product ownership experience while maximizing the lifetime value of those consumers.

At the core of SatisFusion's offering is BusinessCentral. More than an interface and versatile, customizable reporting tool, BusinessCentral provides Manufacturers a way to view and analyze consumer data collected from virtually every department within the organization.

Four Application modules (Marketing, Sales, Service and Support) feed data into a single, hosted consumer database as it is collected throughout the product lifecycle. SatisFusion also offers integrated, branded technology-enabled services in support of BusinessCentral.

 
Technology Enabled Services

SatisFusion also offers integrated technology-enabled services in support of BusinessCentral - services such as product registration, consumer surveys, Extended Service Contracts, eCommerce (web store) sales channels, rebate program management, warranty claims processing, warehousing and distribution services, and many more.

 
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