For Immediate Release

SatisFusion Announces New Vice President of Sales

LONG BEACH, CA MAY 25, 2002 - SatisFusion, a leading provider of Post-Sales Consumer Relationship Management solutions for consumer electronics manufacturers, announces the appointment of Stephen Posner to the position of Vice President, Sales.

Stephen Posner joins SatisFusion after a very successful 8 years at SimplexGrinnell where he headed their sales efforts in the US markets. He will be responsible for directing SatisFusion's new business sales endeavors, including the leadership of SatisFusion's field sales teams. Posner will be based in the company's Long Beach, California offices.

"We're looking forward to great things from Stephen" stated Suzanne Schneider, Chief Operating Office for SatisFusion. "His successful background in selling technology solutions to large manufacturers is the perfect fit for SatisFusion" Schneider added.

"SatisFusion is uniquely positioned to offer tremendous value to manufacturer's of Consumer Electronics products" stated Posner. "The suite of Post-Sales Consumer Relationship Management products we offer is unmatched in empowering manufacturers to build and expand direct relationships with their consumers. I look forward to reaching out to all manufacturers in our target markets with these valuable product offerings" he added.

About SatisFusion
SatisFusion delivers a combination of modular, standards-based, Internet, call center, and fulfillment solutions that enable manufacturers to efficiently build long-term, profitable, direct relationships with their consumers. Manufacturers profit from increased revenue, improved customer service and reduced operating expense through the use of SatisFusion's solutions. Whether branded accessories, extended warranties, product registration or one of our many other solutions, we turn product buyers into lifelong customers.

Services include: Product Registration, Extended Support Plans, Accessory sales channel, 1 to 1 Promotional Marketing, Consumer Survey and Consumer User Community. Headquartered in Long Beach, Calif., SatisFusion also has offices in Peoria, Ill., and employs more than 110 people. SatisFusion can be reached toll-free at (877) 542-1700 or on the Web at www.satisfusion.com