For Immediate Release

SatisFusion Expands Sales Group to Meet Growth Demands

SatisFusion adds Sales Manager to Western region and Strategic Account Manager to Central Region

Long Beach, California: – November 1, 2003 – To meet continuing growth demands and better serve its current customers and prospects within targeted industries, SatisFusion has added two people to its sales team – specifically a Regional Sales Manager in the West and a Strategic Account Manager to the Central region.

Jeff Combs, has been appointed as Regional Sales Manager, Western Region and will be based in the company’s Long Beach, CA office. Mr. Combs brings to SatisFusion extensive experience in enterprise software and ASP technology sales and business development with organizations such as eOne Group and most recently Data Systems Worldwide. In his role Mr. Combs will be responsible for acquiring new business for BusinessCentral, SatisFusion’s Post-Sales Consumer Relationship Management platform.

Lynn Wiley returns to SatisFusion as Strategic Account Manager for the Central Region. With over five years of managing many of SatisFusion’s largest customers, Wiley brings a strong mix of sales acumen and customer focus to her role.

The company’s BusinessCentral software platform is perfect for consumer products manufacturers who are looking to create long term, direct relationships with their consumers. By leveraging a suite of software and technology-enables services, manufacturers are able to manage direct relationships throughout the product lifecycle – relationships that will deliver revenue after the original sale, as well as reinforce brand loyalty, reduce consumer churn and drive re-purchase.

Its no longer ‘business as usual’ out there. Manufacturers are looking for ways to drive down costs, automate many of their manual processes and keep their current consumers satisfied” stated Stephen Posner, Vice President of Sales for SatisFusion.

We need people that understand the manufacturer’s issues, and can effectively present SatisFusion’s software and services. Our current customers demand a lot from us. In Jeff and Lynn I’m confident we’ve found the right people to round out our team” Posner added.

About SatisFusion
SatisFusion provides technology-enabled services to consumer products manufacturers that deliver long-term, profitable relationships directly with their consumers. Manufacturers profit from increased revenue, improved customer service and reduced operating expense through the use of SatisFusion's solutions. Whether branded accessories, extended warranties, product registration or one of our many other solutions, we turn product buyers into lifelong customers. Headquartered in Long Beach, Calif., SatisFusion also has offices in Peoria, Ill., and employs more than 100 people. SatisFusion can be reached toll-free at (877) 542-1700 or on the Web at www.satisfusion.com