According to a published study released by PricewaterhouseCoopers, based on interviews with 304 senior executives at more than 100 US companies, the top 3 strategic benefits of Business Process Outsourcing:

1. Maintain competitive edge
2. Focus on company’s core business
3. Improve service quality
 
   
  PricewaterhouseCoopers  
 
 
 

For Immediate Release

SatisFusion Announces New President & CEO

Technology & Product Development veteran Don Miller joins SatisFusion as President and CEO.

Fay Wood remains Founder and Chairman of the Board

Long Beach, Calif. - September 03, 2002 - SatisFusion, a leader in Consumer-Direct Relationship Management solutions for consumer electronics manufacturers, announces the appointment of Don Miller as President and CEO. Mr. Miller will be responsible to drive the strategic direction and growth of the company. In his prior work he addressed the business needs of the consumer credit reporting industry, residential mortgage banking, commercial real estate brokerage and postal mail processing. Fay Wood, company Founder and Chairman will remain active with the organization focusing on long-range strategic partnerships and customer relationships.

Don Miller's previous assignment began in May 1999, when he joined PropertyFirst as the company's first Chief Operating Officer. Miller was part of the executive team that worked with LoopNet, Inc. to bring about the successful merger of the two companies, which was completed in July 2001. The merged-firm has grown to be the largest provider of online information for the commercial real estate industry.

"Don is an experienced business leader with a proven track record for driving product development and the strategic direction for a variety of software and information businesses" said Fay Wood, Founder and Chairman of SatisFusion. "Don has been very successful in bringing technology solutions quickly to market for a variety of industries. Our current customers will benefit from his leadership and experience, as well our new customers" Wood added.

"SatisFusion has put into place a blueprint for success. Our current customer list reads like a "who's who" in the consumer electronics, housewares and photo industries," stated Miller. "Our focus will be to continue to meet the needs of our current customers - specifically growing their business through our technology as we continue to add additional new businesses to SatisFusion's roster."

About SatisFusion
SatisFusion delivers a combination of modular, standards-based, Internet, call center, and fulfillment solutions that enable manufacturers to efficiently build profitable, relationships directly with consumers. Manufacturers profit from increased revenue, improved customer service and reduced operating expense through the use of SatisFusion's solutions. Whether branded accessories, extended warranties, product registration or one of our many other solutions, we turn product buyers into lifelong customers. Services include: Product Registration, Extended Support Plans, Accessory Sales Channel, 1 to 1 Promotional Marketing, Consumer Survey and Consumer User Community. Headquartered in Long Beach, Calif., SatisFusion also has offices in Peoria, Ill., and employs more than 100 people. SatisFusion can be reached toll-free at (877) 542-1700 or on the Web at www.satisfusion.com.

 

###

 
 
Contact Us | Site Map | Terms & Conditions | Privacy Statement | Careers | BusinessCentral Log In