According to a published study released by PricewaterhouseCoopers, based on interviews with 304 senior executives at more than 100 US companies, the top 3 strategic benefits of Business Process Outsourcing:

1. Maintain competitive edge
2. Focus on company’s core business
3. Improve service quality
 
   
  PricewaterhouseCoopers  
 
 
 

For Immediate Release

SatisFusion Selected by Delivery Agent For Consumer Order Fulfillment

Long Beach, Calif. - September 01, 2003 - Delivery Agent, Inc. announced it has selected SatisFusion to provide strategic fulfillment for its exclusive "Shop the Scene" service. Shop the Scene allows the entertainment industry to sell products "seen in" their properties, enabling consumers can purchase merchandise similar to that featured in the movie. Through the agreement, Delivery Agent will be leveraging the consumer call center, order entry and fulfillment applications of SatisFusion's SalesCentral Module.

"We spoke with several organizations in our search for a fulfillment and distribution partner" stated Mike Fitzsimmons, President of Delivery Agent. "One of the critical success factors to Shop The Scene is the ability to manage multiple engagements simultaneously while maintaining the brand integrity of the movie, television show, record label or other entertainment source. SatisFusion's technology enables them to manage multiple branded channels, and multiple order sources within those channels (web, phone, direct response) and fulfill orders quickly and efficiently to consumers" added Fitzsimmons.

Delivery Agent's comprehensive solution provides entertainment companies with the tools to turn passive audiences into active buyers. Consumers watching TV, movies, music videos, or reading entertainment publications, can go directly online or call an 800 number to purchase the apparel, accessories, home furnishings and travel they see on screen or in print.

"We're very pleased with delivery Agent's decision to select SatisFusion for their order fulfillment," stated Suzanne Schneider, Chief Operating Office for SatisFusion. "Branded sales channels have been a specialty of ours for many years, and we're proud to bring this experience to this exciting opportunity" added Schneider.

About Delivery Agent, Inc.
Delivery Agent, Inc., is the leading provider of solutions allowing the entertainment industry to sell products "seen in" their properties. The company has developed a patent pending platform for Motion Picture Studios, Television Networks, Production Companies, Talent, Record Labels, and Print Publications that enables them to connect viewers with products "seen in" their content and drive revenue and business intelligence from those interactions. The Delivery Agent platform includes remote production management tools and synchronized commerce technology as well as a full range of services including content review, merchandising, fulfillment, customer service, and analytics.

About SatisFusion
SatisFusion (a WaCA Company) provides technology-enabled services to consumer products manufacturers that deliver long-term, profitable relationships directly with their consumers. Manufacturers profit from increased revenue, improved customer service and reduced operating expense through the use of SatisFusion's solutions. Whether branded accessories, extended warranties, product registration, fulfillment or one of our many other solutions, we turn product buyers into lifelong customers. Headquartered in Long Beach, Calif., SatisFusion also has offices in Peoria, Ill., and employs more than 100 people. SatisFusion can be reached toll-free at (877) 542-1700 or on the Web at www.satisfusion.com.

 

###

 
 
Contact Us | Site Map | Terms & Conditions | Privacy Statement | Careers | BusinessCentral Log In