For Immediate Release

NESDA Honors Fay Wood with the Everett Pershing "Memorial Membership Award" for the third consecutive year

Wood also receives a special Presidents Award at NPSC, 2003.

Long Beach, Calif. - August 01, 2003 -The National Electronics Service Dealers Association (NESDA), the leading industry association for service in the consumer electronics industry, presented SatisFusion Chairman & Founder, Fay Wood with their "2003 Everett Pershing Memorial Membership Award" during the National Professional Service Convention (NPSC) held in Reno, Nevada. Wood also received the award in 2001 and 2002.

"Fay continues to demonstrate a tireless commitment and dedication to driving new membership and solid business relationships within the association," stated Mack Blakely, Executive Director of NESDA. "Fay consistently delivers new and innovative programs to both drive new membership and add value to our current members. She remains an indispensable part of the NESDA family," added Blakely.

Also presented to Wood at the convention was the "2003 President's Award," the inscription of which reads: In sincere appreciation of devoted and unselfish service. NESDA 2002 / 2003.

"A continued influx of new members contributes to keeping NESDA the relevant and dynamic Industry Association it is today," stated Fay Wood, Chairman & Founder of SatisFusion. "To receive these two awards is very special to me. NESDA truly is a family, and it's been my pleasure to serve them these many years, and to continue serving the Association, " Wood added.

In addition to serving as SatisFusion's Chairman & Founder, Wood currently serves on NESDA's Advisory Board, and as the chairperson for the California Department of Consumer Affairs Bureau of Electronic and Appliance Repair's Advisory Council (BEAR).

About SatisFusion
SatisFusion provides technology-enabled services to consumer products manufacturers that deliver long-term, profitable relationships directly with their consumers. Manufacturers profit from increased revenue, improved customer service and reduced operating expense through the use of SatisFusion's solutions. Whether branded accessories, extended warranties, product registration or one of our many other solutions, we turn product buyers into lifelong customers. Headquartered in Long Beach, Calif., SatisFusion also has offices in Peoria, Ill., and employs more than 100 people. SatisFusion can be reached toll-free at (877) 542-1700 or on the Web at  www.satisfusion.com.