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For Immediate Release
SatisFusion Demonstrates its Commitment
to Customer Service
SatisFusion adds two long-time industry
Veterans to its Account Management group, as it expands its sales and
customer service reach
LONG BEACH, Calif. April 15, 2002 - In a move prompted by continued
growth through expanding services into its current customer base, SatisFusion
has added two industry veterans to its Strategic Account Management group.
John Conley, who joined SatisFusion
in 2000 has assumed the role of Director, West Region Strategic Account
Management. Conley is domiciled in the company's Long Beach California
headquarters. Prior to joining SatisFusion, John enjoyed success at Dow
Jones and Companies, Service Division.
Scott Schifilliti has recently re-joined SatisFusion. Schifilliti
spent several years with SatisFusion in a field sales capacity and has
rejoined the company after pursuing other interests within the industry.
Schifilliti returns to SatisFusion in the role of Director, East Region
Strategic Account Management. Schifilliti is based in the company's New
Jersey satellite office.
"SatisFusion's product offerings continue to grow, and our current
customers are seeing the value of these expanded services. The Strategic
Account Management team will be focused on presenting this expanding product
set to our current customers, as well as assuring complete satisfaction
with the current SatisFusion services.," stated Terry Gourley, Vice
President of Business Development. "Both John and Scott bring a keen
customer focus to their roles. They are true professionals and our customers
will be very pleased with their new roles" Gourley added.
About SatisFusion
SatisFusion delivers a combination of modular, standards-based, Internet,
call center, and fulfillment solutions that enable manufacturers to efficiently
build long-term, profitable, direct relationships with their consumers.
Manufacturers profit from increased revenue, improved customer service
and reduced operating expense through the use of SatisFusion's solutions.
Whether branded accessories, extended warranties, product registration
or one of our many other solutions, we turn product buyers into lifelong
customers.
Services include: Product Registration, Extended Support Plans, Accessory
sales channel, 1 to 1 Promotional Marketing, Consumer Survey and Consumer
User Community. Headquartered in Long Beach, Calif., SatisFusion also
has offices in Peoria, Ill., and employs more than 110 people. SatisFusion
can be reached toll-free at (877) 542-1700 or on the Web at www.satisfusion.com.
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