According to a published study released by PricewaterhouseCoopers, based on interviews with 304 senior executives at more than 100 US companies, the top 3 strategic benefits of Business Process Outsourcing:

1. Maintain competitive edge
2. Focus on company’s core business
3. Improve service quality
 
   
  PricewaterhouseCoopers  
 
 
 

For Immediate Release

Sharp Selects SatisFusion as its Preferred Direct Channel Partner


Long Beach, Calif. - March 15, 2003 - Sharp Systems of America (SSA) announced it has selected SatisFusion as its preferred channel partner for its direct consumer sales channel.

Through the arrangement, SatisFusion will deploy the SalesCentral and MarketingCentral modules of its BusinessCentral platform, making available directly to consumers the Sharp line of notebook computers, LCD monitors and accessories for these products. SSA will also leverage this direct channel for introduction of new products, cross-selling products from complementing manufacturers, Extended Warranty Plan sales and other strategic, brand building and revenue generating endeavors.

"In search for a direct channel partner, we spoke with several different companies, and SatisFusion's BusinessCentral platform provided the widest breadth of services," stated Ken Togawa, Vice President Business Planning, Sharp Systems of America. "SatisFusion is very customer focused, which is extremely important to Sharp. SatisFusion's online shopping experience is very easy for customers to navigate - so our customers will now be able to purchase notebook PC's, LCD monitors, and related accessories in a seamless transaction", concluded Togawa.

"We are very pleased with SSA's selection of SatisFusion to manage and grow their direct channel," stated Suzanne Schneider, Chief Operating Office for SatisFusion. "With the upgrading of their direct channel efforts, Sharp Systems continues to follow through on their commitment of total consumer satisfaction. Their innovative products continue to be leaders in their categories, and we are proud to be a strategic part of their channel planning," added Schneider.

About SatisFusion
SatisFusion (a WaCA Company) provides technology-enabled services to consumer products manufacturers that deliver long-term, profitable relationships directly with their consumers. Manufacturers profit from increased revenue, improved customer service and reduced operating expense through the use of SatisFusion's solutions. Whether branded accessories, extended warranties, product registration or one of our many other solutions, we turn product buyers into lifelong customers. Headquartered in Long Beach, Calif., SatisFusion also has offices in Peoria, Ill., and employs more than 100 people. SatisFusion can be reached toll-free at (877) 542-1700 or on the Web at www.satisfusion.com.

About Sharp Systems of America
Sharp Systems of America, a division of Sharp Electronics Corporation, markets, sells and supports LCD monitors and notebook computers. Products are available through Sharp's network of authorized dealers and resellers. More information can be found at www.sharpsystems.com.

 

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