For Immediate Release

SatisFusion™ to Develop and Host The Holmes Group E-Stores

SatisFusion To Develop E-Commerce Sites For Holmes Group, a Leading Consumer Products Manufacturer and Five Affiliated Brand Sites

Long Beach, California: January 08, 2002, SatisFusion™, a developer of consumer retention services for e-commerce, has been selected by The Holmes Group, a fully integrated consumer products company, to design, build and host e-commerce sites for the company. SatisFusion will develop e-commerce sites for the company's affiliated brands including Holmes, Bionaire, Crock-Pot and Rival. In addition, SatisFusion is designing The Holmes Group's first b2b site, HolmesGroupDirect.com, which will offer an assortment of products across all the company's brands.

The new sites will feature easier-to-navigate structures and offer products, accessories and news information. Additionally, as part of SatisFusion's second-effort marketing services, consumers will be notified of special bundles and promotional offers.

"Online shoppers want easy-to-use navigation and up-to-date product information to help guide them in purchase decisions," said Fay Wood, president and CEO, SatisFusion. "Our new site designs start by improving customer relations online. But our services go a step further by reaching out to the customer after the initial sale, thereby increasing customer loyalty and improving sales."

Holmes and its affiliated brands offer a comprehensive line of heaters, fans, humidifiers and air purifiers, kitchen appliances, decorative lighting products, and more.

"As one of the nation's largest consumer products companies, Holmes is committed to delivering the highest possible quality in the products we manufacture and the service we provide. Our partnership with SatisFusion brings to our online ventures that same level of commitment and ensures continuity with the level of service, convenience and professionalism our customers have come to expect from us." said David Sarlitto, Vice President of Direct Channel Marketing of The Holmes Group.

About Holmes Group
The Holmes Group, a fully integrated consumer products company, headquartered in Milford, MA, with offices and manufacturing facilities worldwide, is a leading manufacturer of consumer products for Home Environment, Kitchen, Lighting and Personal Comfort. With well-known brands such as: Bionaire®; Crock-Pot® Slow Cooker; FamilyCare®; Holmes®; MASTERGLOW®; Patton®; Rival®; and White Mountain®, The Holmes Group continuously develops, manufactures and distributes innovative, high quality products to meet consumer demands.

About SatisFusion
With more than 20 years of applied customer service knowledge product support and distribution experience behind them, SatisFusion is helping manufacturers, third-party administrators and e-businesses achieve profitability through multiplying customer care, service and marketing opportunities. Headquartered in Long Beach, Calif., SatisFusion also has offices in Peoria, Ill., and employs more than 110 people. SatisFusion can be reached toll-free at (877) 542-1700 or on the Web at www.satisfusion.com.