CRM is a business approach that integrates People, Processes and Technology to maximize the relations of an organizations with all types of customers.

The true value of CRM is to transform strategy, operational processes and business functions in order to retain customers and increase customer loyalty.

 
   
  Aris Pantazopoulos - CRM Today  
 
 
 
Experience and Leadership

Headquartered in Long Beach, California, SatisFusion has been offering outsourced solutions that manage direct relationships between Manufacturers and their Consumers since 1984.

CRM Software Applications

Our Post-sales CRM product provides Manufacturers a way to view and analyze consumer data collected from virtually every department within the organization.

The result is BusinessCentral delivers an integrated view of each consumer, and their depth of brand ownership. Manufacturers now have direct access to complete consumer profiles, enabling them to better manage the post-sales relationships with their consumers – reducing brand defection, increasing brand loyalty and consumer lifetime value.

 
Technology Enabled Services

SatisFusion also offers integrated technology-enabled services in support of BusinessCentral - services such as product registration, consumer surveys, Extended Service Contracts, eCommerce sales channels, Rebate program management, warranty claims processing, warehousing and distribution services, and more.

Industries Served

  • Consumer Electronics
  • Photographic
  • Digital Imaging
  • Appliance
  • Housewares
  • Wireless
  • Computer

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